The Collections Paralegal will report to the LTG Legal Team and is responsible for ensuring that their company receives all necessary payments from debtors. Their duties include monitoring accounts payable statements to identify debts owed to their company, contacting customers, or business partners to notify them of overdue payments and documenting debts collected, reviewing contract agreements, and preparation of demand letters. This position will cover debt collection, credit control, and additional business support, as needed.

The ideal candidate will be responsible for the following:

  • Monitor the firm’s accounts receivable and identify overdue accounts.
  • Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
  • Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
  • Resolve customer issues and complaints concerning billing.
  • Submit regular reports on the status of unpaid accounts and any repayment progress.
  • Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices
  • Negotiating skills
  • Patience and stress management
  • Problem-solving skills
  • Critical thinking skills

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.