PeopleFluent is looking for a Solutions Consultant / Customer Adoption Manager to join our team. As a Solutions Consultant, you will deploy a consultative approach to uncover customer needs and map them to PeopleFluent software in a differentiated way. You will be a valued member of a passionate, highly competitive team, in a fast-paced company that is a part of an ever-evolving industry. Candidates should be able to successfully balance multiple projects, be excited to work on a team, and have a passion to learn and contribute.
Duties and Responsibilities:
The Solution Consultant / Customer Adoption Manager is a technical resource with the advanced ability to develop, position and provide detailed product-specific solution demonstrations during sales cycles and then work with the client to support engagement and product adoption.
- Partner with sales account executives to plan, prepare and execute on strategic deals in complex sales cycles.
- Assist on responses to Request for Proposals during sales cycle.
- Develop and maintain deep product knowledge which you leverage when solving our customers’ business challenges.
- Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
- Maintain ongoing communications with customers to advise on ways to maximize the application usage and adoption.
- Act as a “Trusted Advisor” to our customers, partners, and internal cross-functional groups.
- Answer product feature and technical questions from prospects, customers as well as channel partners.
- Learn and share best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
- Stay current on competitive analysis and market differentiators.
- Support marketing events including executive briefings, conferences, user groups, webinars, podcasts and trade shows
Requirements:
To be successful in this role you have:
- 2+ years of pre-sales, sales, solution consulting or sales engineering experience in SaaS technology.
- Preferred experience working with the Human Resource Technology industry is preferred.
- Ability to work effectively with team members in remote office locations.
- Excellent interpersonal, verbal, and written communications skills.
- Strong capability to make and align presentations for the intended audience.
- Comfortable and confident in public speaking settings.
- Experience working collaboratively with product management, product marketing, professional services and customer support.
- Familiarity with multiple PC and mobile device operating systems as well as their supported internet browsers.
- Travel as necessary.
About the company:
PeopleFluent provides flexible cloud solutions that put learning at the heart of talent strategy. As a market leader in integrated talent management and learning solutions, PeopleFluent helps companies hire, develop, and advance a skilled and motivated workforce. Deployed separately or as a suite, our Recruiting, Onboarding, Performance, Succession, Compensation, and Learning solutions deliver a superior user experience that guides managers and employees with contextual learning – right in the flow of work.
PeopleFluent Learning is part of Learning Technologies Group plc (LTG).
For more information, visit www.peoplefluent.com.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
EOE, including disability/vets