A Little About Us

We are a team of ambitious, authentic and innovative experts, with a passion for online education and learning technology. Open LMS is a Moodle-based Learning Management System that helps educators improve the learning experience and outcomes of millions of learners on a global scale. As part of Learning Technologies Group plc (LTG), we are at the forefront of innovation and best practices in the learning technology and talent management sector.

By joining Open LMS, you will become part of a dynamic global team working in a collaborative and fun environment. We offer flexible working hours, encourage open communication and put people at the center of everything we do. We’ve always believed in hiring incredible individuals and treating them right. We take work-life balance very seriously and are committed to providing the best employee experiences. Just like our tag line, Love the Way you learn, we provide the support so you can unleash your potential!

The Opportunity

We’re looking for an individual with the smarts, experience and ambition to help develop our team in Australia. This is a currently remote, however there is an office location in Melbourne Australia, but it does require Australian residency. As a Business Analyst , you will work with stakeholders and third parties to define and document requirements for projects and services

What You’ll Be Doing

Your responsibilities will include;

  • Ability to understand solution design documents, prepared by the solution architect, and convert\develop software functions and features
  • Be the first point of contact for clients during the development process
  • Share best practices and be consultative to clients throughout duration of the project
  • Provide input into a detailed functional design document to match customer requirements
  • Co-team with the Solutions Designers to produce a technical specification for custom development and systems integration requirements
  • Provide current best practice and 3rd Party solution alternatives for solution development
  • Coordinate the UAT efforts
  • Participate in training design, documentation and delivery efforts in concert with the Solutions Architect
  • Participate in internal projects as required
  • Maintain current Moodle Skills
  • Participate in pre-sales activities
  • Undertake other projects as required

Must Have

These are the skills you’ll need to succeed;

  • Advanced experience in capturing client requirements and converting them into technical requirements
  • Strong experience in describing technical requirements to developers
  • Strong understanding of web applications
  • Basic SQL, HTML, FTP experience
  • Basic Authentication experience (Active Directory)
  • Intermediate systems integration experience (API and CSV ingestion)
  • Intermediate migration experience
  • Intermediate experience in helping clients with User Acceptance Testing
  • Strong experience documenting process flow using swim lane flowcharts and entity diagrams
  • Willingness to travel to client location
  • At least 3 years BA experience
  • Strong presentation, written and verbal communications skills
  • Excellent soft skills and emotional intelligence
  • A desire to learn about our web application and provide advice to our clients
  • IIBA, BABoK, Agile or Prince2 experience\certifications
  • Experience running workshops
  • Bachelor of Science in Computer Science, Software Engineering, or equivalent
  • Moodle experience
  • Experience with support ticketing systems (Zendesk, JIRA)

Some Benefits of Joining Our Team

  • Global flexible working policy
  • Perkbox, exclusive perks and discounts
  • A variety of professional development opportunities
  • Counselling access (personal and work-related)
  • Enhanced parental leave
  • Four weeks (20 days) annual leave increasing after three years of service
  • Free superannuation coaching and advice through our default super fund
  • This role is also able to participate in the annual company bonus scheme
  • Minimum Waste policy, encouraging minimal office waste.

If this sounds like the kind of workplace you would thrive in, send us your CV and cover letter by clicking 'Apply for this job'.

Open LMS is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, colour, religion, national origin, marital status, disability, sexual orientation, or any other protected factor.