Working with the Content Quality Manager you will be a guardian for our content quality, helping our project managers, learning designers, digital designers, and developers to create and execute high-quality learning content.

Your main focus will be the review of written and visual content, identifying issues and making practical recommendations to your colleagues to make their content clearer, more consistent and accessible.

We will also need you to help us establish a passion for quality throughout LEO so you will work with the Content Quality Manager to help coach your colleagues as they learn how to apply our quality standards, processes and methods.

Responsibilities

  • Be the champion for high standards!
  • Review and proofread documents and interactive learning products
  • Check that changes have been made correctly
  • Look for knock-on impact of changes that mere mortals might miss
  • Flag possible risks or idiosyncrasies
  • Create accessible documents to support learners with disabilities
  • Be super comfortable saying when you’re not sure about something and gaining clarity
  • Ensure consumer-grade products are fit for release

Person specification

  • A stickler for quality: You take deep pride in making sure your work is ‘just so’. You are meticulous and accurate in spelling, syntax and grammar. You have justifiably high standards and aren’t afraid to hold others to account.
  • A logical thinker: You enjoy using your critical thinking skills and empathy for readers. You are able to spot and remedy writing boo-boos or inconsistent functional experiences.
  • A team player: You love collaborating with others and making the best execution possible.
  • A lover of learning: A self-proclaimed lover of learning new things. You are passionate, curious, interested. You can easily adopt another audiences’ point of view and see their perspective.


Skill and experience requirements

  • You have meaningful experience in editing and proofreading.
  • You have demonstrable ability to proofread in UK, US and Canadian English.
  • You are a wordsmith and have good knowledge of online user experiences.
  • You prefer to have a strong understanding of how things work.
  • You are both a self-starter and an executor, you know how to take something on paper and apply it into the digital user experience.
  • You have great organisational skills and you know how to prioritise.
  • You are a strong communicator and like to keep others up to speed in service of wider business goals.
  • You’re creative, entrepreneurial, curious, flexible, and highly motivated.
  • You have a strong desire to make a difference with global organisations and to help drive innovation at LEO Learning.
  • A diploma or degree in English/linguistics/journalism/communications is helpful but not essential. Experience in content writing and copy writing will be an advantage.


Why do you want to work for LEO?

LEO is a global leader in the creation of digital learning and partners with some of the world’s top brands including Anglo American, BP Castrol, Caterpillar, Civil Service Learning, EDF, Fidelity International, Jaguar Land Rover, Kia Motors, KPMG, Ministry of Defence, National Health Service, Shell, Toyota, Visa, as well as Government departments, charities and the World Health Organization.

LEO works hard and moves fast. The LEO team laughs and has fun, but when creating, it is ‘game on’. Excellence, attention to detail, and initiative are highly valued.


What We Offer

Our people are our first priority, so the safety and security of our staff is always top of the agenda. As such, our lovely offices are currently closed, but we have active virtual social events, coaching and mentoring, and a dedicated internal Learning & Development team.

Everyone makes a difference to what we do and we encourage everyone to use their voices. We run listening groups/pulse surveys, have Employee Resource (Affinity) Groups which ensure the continuous development of making our overall workplace and working environments (whether in the office or at home) more inclusive and enjoyable for all!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.