As a Project Manager you are at the forefront of our business. Working with our technical team, you will manage technical projects and by technical projects we mean projects that require an element of software development which may also include e-learning content or graphical authoring tools. We also work on platforms, portals and upgrades. You will be responsible for managing scope, budget and schedule as we deliver high quality products and experiences. Adding value to each phase of a project, you will work closely with solution architects, software engineers, account managers and consultants, supporting our customers as a trusted delivery partner. In this role you will understand production best practice and be keen to continue your own learning journey.

Job Duties/Responsibilities

  • Focus on commercial aspects, meeting or exceeding revenue and profitability targets whilst meeting programme objectives, maintaining schedules and levels of quality
  • Ensure that all financial reporting is completed accurately and on time
  • Maintain all systems related to project governance and financial control in a timely and accurate manner
  • In conjunction with other project leads, manage the collaboration of the project team to develop high quality solutions that are fit for purpose and achievable within the budget and schedule
  • Take responsibility for the creation of essential project documentation, such as the Project Initiation Document, the Risks & Opportunities Register, and the Project Schedule
  • Identify and then help facilitate creation of any other essential project documentation, such as the Design Solution, Technical Specification, Scoping Document, Scripts and Retrospectives
  • Control of projects ensuring the clients and teams know they are in safe hands even when complex issues arise
  • Provide regular written reports to the customer on progress, risks, milestones and invoicing status, and maintain regular contact by telephone
  • Ensuring that QA/QC process are followed and activities are carried out in line with our ISO 9001-accredited quality management system
  • Where applicable, identify upselling and cross-selling opportunities within your accounts and across LTG
  • Facilitate daily stand ups (internal and client facing), weekly status meetings across multiple projects and teams, sprint demos, manage day to day priorities via Jira, manage the day to day workload for a team of developers using Jira, manage delivery of design and client deliverables, including release notes.
  • Work with the Product Owner to map out delivery roadmap, updating where necessary for frequent changes to priorities
  • Managing all costs against project delivery budgets
  • Running requirements sessions for new services
  • Creating project proposals, cost estimates, invoice schedules and manage work order form process
  • Unblocking the bottlenecks and dependencies from the technical team and work with them to resolve these
  • Communicate with technical and non-technical stakeholders
  • Creating sprint plans with lead developers and design team
  • Running monthly support sprint, allocate resource and manage Jira board in line with selected priorities
  • Provide regular written reports to the customer on progress, risks, milestones and invoicing status, and maintain regular contact by telephone

Skills/Key Competencies

  • Excellent ability to manage project scope, budget, and schedule
  • Excellent organisational, planning, prioritisation and time management skills
  • Excellent communication skills with the ability to develop partnerships and collaborate across multiple disciplines
  • Strong leadership skills with the ability to motivate and inspire team members
  • Ability to proactively mitigate risk and overcome anticipated barriers to implementing solutions
  • Adept at resourcing, planning and scheduling
  • Adept as managing quality processes and documentation
  • Enthusiastic about excellent quality and excellent product delivery
  • Willing to go above and beyond the job description to deliver great quality work
  • Team player that enjoys collaborating with colleagues
  • Able to adapt to changes and make decisions quickly
  • Able to identify lessons learned and share these with the business
  • Able to motive and instil confidence in the project teams, bringing positivity, calm and a sense of humour

Qualifications & Experience

  • Digital agency and software development experience essential
  • Proven record of delivering successful technical projects is essential
  • 3-5 years project management experience - will need to understand when Waterfall, Agile or another methodology is the best approach; being able to confidently and successfully apply a model, even when other team members are unfamiliar with it; and being able to mix and match, to come up with the best process for the client.
  • SCRUM qualification preferable
  • Proven record of managing end to end project cycle - including financials - knowing the difference between markup and margin, profit and revenue
  • Client facing experience, delivering plans with confidence and clarity
  • G Suite experience - Gmail, Drive, Sheets, Docs, Slides and Hangouts - and being confident using them is important
  • Microsoft Office experience - good working knowledge of Word, Excel, and PowerPoint
  • Resource planning experience managing multiple resources - need to be able to effectively plan your resources using a variety of tools and softwares
  • Proven quality management skills - will need to retain ISO certification
  • Jira and Confluence experience is a plus
  • Industry knowledge - understanding of digital learning in the learning & development field is a plus

Why do you want to work for LEO?

LEO is a global leader in the creation of digital learning and partners with some of the world’s top brands including Twitter, Caterpillar, Toyota, Marriott, L’Oreal, Mars, Jaguar Land Rover, British Airways, as well as Government departments, charities and the United Nations.

LEO works hard and moves fast. The LEO team laughs and has fun, but when creating, it is “game on”. Excellence, attention to detail, and initiative are highly valued.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.