We are looking for a talented and ambitious Account Manager to join our growing team at PDT at a particularly exciting time!

Working with some of the most talented and inspiring global inclusion and diversity professionals, this position requires a strong aptitude for anticipating client needs to discover opportunities and position PDT’s full solution portfolio, whilst engaging with internal teams to build the solutions plan that delivers optimum client value. You will be working alongside a team of people including lead generators, marketing professionals, inclusion trainers and project managers.

Key Working Relationships: The key working relationships are as follows:

  1. a. Head of Sales
  2. b. Major PDT Clients
  3. c. PDT leadership Team
  4. d. Affirmity Leadership Team
  5. e. Account Managers
  6. f. Project Managers
  7. g. Central Services
  8. h. External training providers

Main Duties and Responsibilities:

  • Develop business with existing/new clients to meet key financial targets
  • Serve as lead point of contact and coordination for all client liaison and customer matters
  • Negotiate contracts & close agreements to maximise profits
  • Engage with clients at all levels from director down, create trusted advisor insider relationships with key accounts, customer stakeholders and executive sponsors to sustain a long-term relationship
  • Collaborate with functional leaders and project team members within PDT to executive


Communications and Relationships

  • Build and maintain a constructive and positive relationship with all services and clients
  • Liaise with internal customers, associates and external suppliers to maintain relationships and ensure continued professionalism


Professional and Personal Development

  • Critically reflect on own competence and actively participate in regular performance reviews run by Head of Sales
  • Identify and participate in learning and development opportunities to enhance personal skillset which will be brought forward to Head of Sales


Person Spec:

The post holder will be a meticulous in their approach, able to follow instruction and ensure a positive approach. This role is built on a blend of sales and consultancy - meaning the role is best suited to someone who enjoys a diverse workload with plenty of variety.

Key attributes for this role include attention to detail, ability to work to clear guidelines and financial targets in an organised manner along with:

  • An organised approach
  • Proven experience in Inclusion & Diversity
  • History of managing and developing large, global accounts
  • Minimum of 2 years of high performing sales and consultancy experience working with global clients
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills so you become a trusted advisor
  • Strong IT skills
  • A positive approach to customer service both internal and external
  • A willingness to take on administrative tasks


Desirable Skills

  • Consultative & solution selling methodology
  • Experience in selling to HR, I&D, L&D, Training or Talent would be a great addition
  • Excellent attention to detail

Although attendance may be required at the PDT office in the calendar year, this role is a work from home position which requires the post holder to be motivated, disciplined and able to work under their own initiative.

As part of a global organisation, the candidate will interact with a variety of teams and individuals both internally and externally, therefore should be a strong communicator (both written and verbal), as well as an effective team player.


About the company

PDT is a part of Learning Technologies Group.

Learning Technologies Group is a leader in the high-growth workplace learning and talent industry. The Group offers end-to-end learning and talent management solutions ranging from strategic consultancy, through a range of content and platform solutions to analytical insights that enable corporate and government clients to meet their performance objectives.

LTG is listed on the London Stock Exchange Alternative Investment Market (LTG.L) and headquartered in London. The Group has offices in Europe, the United States, Asia-Pacific and South America.

LTG’s businesses are at the forefront of innovation and best-practice in the learning technology sector, and have received numerous awards for their exceptional performance. Our portfolio of brands represents the best of breed and they are acknowledged throughout the industry as market leaders.

For more, visit ltgplc.com.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


EOE, including disability/vets